MVDA

MVDA

Saturday, 2 April 2016

HOW TO ACCURATELY DESCRIBE TO CUSTOMERS THE CONDITION OF USED AUTO PARTS

Its all about managing the customers expectations, minimizing disappointment, complaints, returns & of course cost.

The ARA (Automotive Recyclers Association) coding system is the worlds standard for describing the condition of used autoparts. It gives customers a much clearer understanding of the condition of used parts when buying at a distance (over the phone or on the internet).

Its been widely used... in the USA for many years & is gaining increasing traction in the UK.

For more information visit the MVDA website


http://www.mvda.org.uk/PartsStandards.aspx

11 comments:

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  8. Nice Blog! Conduct a thorough inspection, noting any defects, wear, or damage.Provide accurate details regarding the part's history, maintenance, and compatibility.Use clear and concise language, along with visual aids if possible, to ensure customers have a precise understanding of the part's condition before making a purchase.
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